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Huwebes, Nobyembre 24, 2011

Do you really Care?


As a requirement for my job application I was ordered to undergo Medical Examination to know if I'm fit to work.  Since I applied in Teleperformance, Shaw I had my medical exam at Health First  Clinic  which is also located on 3rd Level of Edsa Central Pavilion Mall. 

I went there and underwent the usual process: filling of forms, had my vital signs checked, blood extraction, urinalysis, drug test ,xray and physical exam. I don't know what the hell happened but it took me long hours for this medical exam.

First day
I immediately went there after my final interview. I don't wanna waste time but since there are lots of patients for pre-employment, I was able to complete everything except for one -- the Xray,
Holy Cow! I was asked to have a preg test since I am sexually active. Okay, so I already knew it, I'm going to shoulder the payment for my pregtest which costs around 5 bucks. Then the nurse told me, "Hindi na po aabot kapag magpapapreg-test kayo kasi closed napo kami by 7:00pm" Wow, okay fine. :l

Second day
I was there around 10:00am had my preg test which is obviously negative (Hello! What do you think of me? I'm practicing safe sex mind you!) Then I went to the xray room. There's this girl (she's tall, skinny with short colored hair, with pimples whatever) which I believe is a RadTech, she instructed me to wear a gown, no bra and jewelries but she forgot to tell me to clip my hair. LOL. (She just parted my hair to the front) And that's it. I was done.

Third day
I went back to the recuitment site to pass my requirements. I asked the receptionist if my medical result was already there, she then said yes and everything's normal. Wow! I was very happy when I went back home. Then I received a text message from the HR saying that there was a discrepancy with the chest xray result. Stating that I'm not fit to work. Darn! How could that be?

Fifth day
Another girl from the HR called me and said I need to go back to the clinic to confirm what I'll be doing next. I was asked to undergo Apicolortdotic blah blah... WTF? I know what is that for. I started to become very anxious that I might have TB. Tsk tsk.

I decided to go to our family doctor instead. And had another chest xray. Then she told me it's Normal. Then I went back to TP after 3 weeks, and discussed it with them. A guy from the HR said I should talk to the clinic. Again, I went back to that freakin place, then the nurses informed the RadTech about my case. I was advised to take a new CXR plus the Apicolordotic one.. Woah! Now that's what I call "SCAM!"

As usual, I shouldered the charges again. Spent around 16 bucks and then I got the results of both view: NORMAL. Then where the hell the suspicious blah blah blah on my first chest xray came from?!!!!  I really felt bad! I was scared, I felt like I was robbed and I wasted my time. 

Well, I guess the clinic should change its name from Health First to Money First. 

Funny fact: The results of the X-ray aren't released.  They are stored in the clinic's computer. That result is worth 300 plus in Php. If you want a plate, you have to pay additional Php150. Oh well, the Money First Clinic deserves an applause! 

Application Process in Teleperformace Edsa, Shaw

I just want to share my experience in applying as a Customer Service Representative at TP Shaw. People from different forums said TP has the easiest recruitment process and are accepting call center newbies. (Though I am not a newbie, I still tried to apply here.) I was also referred by a friend who works here.

I was there by 11:00am. I informed the receptionist that I'm an applicant and I was given the form to fill up. After filing up, I waited for a few minutes for my initial interview. 

Initial Interview
It was a group interview since there were many applicants. I must say questions really vary some are related with work and some question are related with current events. Fair enough to evaluate the applicant's communication skills.

Computer Based Exams
This includes Grammar, Internet Navigation and knowledge on mobile phones and computer parts.
A bit easy. :)

Final Interview
One on one. Common interview questions again like Why did you leave the company? Give me 3 challenging scenarios you've encountered with your last job etc.

Job Offer
After I passed the Final Interview I was asked to undergo medical exam at Health First Clinic which is also located inside the Edsa Central pavilion Mall.  Basic Salary is 14K plus plus allowance which I think is already good for newbies. They assigned me on a US telco account.


Facts about Teleperformance Philippines
Teleperformance Philippines was awarded “BPO Employer of the Year” by the Business Processing Association of the Philippines and the Canadian Chamber of Commerce last March 2011. The award highlighted the company’s commitment to its employees by providing the best career experience in the Philippine BPO sector. It operates more than 10,500 workstations from nine business sites located across Metro Manila, Bacolod City and Cebu City. 

Rants:
I actually have no rants and rave about the company. The HR people are kind and are very welcoming, they don't eat you out during the interview. Well, I just experienced the worst Medical Examination Process. Click here for the story